Hugh Williams
Editor, DTCDaily
Hugh Williams joined ExchangeWire in July 2016 as senior data analyst. He works on the ExchangeWire Research product, which was launched in 2014. Hugh helps oversee all research projects, from survey design to data analysis, and is the author of ExchangeWire’s Now & Next feature. He holds a Bachelor’s degree in History and Business from the University of Newcastle.Articles by Hugh
Digital Knowledge Management Helping Brands Remain Visible: Q&A with Yext
The way consumers search has been evolving for years, but now, with the evolution of technology like voice and chat interfaces, that evolution has jumped to lightspeed. In the build up to Retail Week Live, which is run in partnership [...]
Payment-Over-Time Subscriptions Crucial to Successful Digital Transformation
Retail plays a huge role in the success of the global economy. According to figures from eMarketer, global retail sales in 2017 were predicted to add up to USD$23.45tn (£16.94tn); and this figure is set to rise to USD$27.73tn (£19.9tn) [...]
Amazon Acquires Smart Doorbell Company Ring; Amazon Adds an AR Functionality to Its Android App
RetailTechNews’ weekly Amazon Watch brings you some of the company’s biggest moves from the past seven days, analysing how the giant is revolutionising the retail space. In this week’s edition: Amazon Acquires Smart Doorbell Company Ring; Amazon Adds an AR [...]
Shopping Apps Help Mobile Account for Half of European Online Sales; Nearly Half of UK Shoppers Put Off by Irrelevant Offers
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Shopping Apps Help Mobile Account for Half of European Online Sales; Nearly Half of UK Shoppers Put Off by Irrelevant Offers; and For Most [...]
Selling Your Goods Online: Measurement, Challenges, and Pioneers – Q&A with Summit
Selling goods online is by no means an even playing field. Some companies base their whole business models around it, while some find it a perennial thorn in their side. Speaking exclusively with RetailTechNews, David Trolle (pictured below), head of online [...]
AI Realities & Futures In Retail
The retail sector has often been regarded as slow when it comes to the adoption of artificial intelligence. However, an industry that once seemed unsure how best to leverage this technology, is slowly getting to grips with its proper application. [...]
Amazon vs Brands – An Uncomfortable Relationship
Amazon has retailers trapped in a corner. Partner with the behemoth, and retailers can grow sales, but are only offering Amazon more data on their customers, thereby helping their growth. Don't partner, and retailers risk losing ground on the competition. In [...]
AI, Hyper-Personalisation, Automation & More: the Big Retail Trends of 2018
Having well and truly settled in to 2018, many retailers are in the midst of defining their latest business objectives, as well as how they plan to continue improving across all areas of their business, writes David Buckingham, CEO, Ecrebo [...]
Australian Retailers Turning to Tech to Fight Amazon; Amazon Syphoning Customers From Other Retailers
RetailTechNews’ weekly Amazon Watch brings you some of the company’s biggest moves from the past seven days, analysing how the giant is revolutionising the retail space. In this week’s edition: Australian retailers turning to tech to fight Amazon; Amazon syphoning [...]
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