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  • The Business of Voice Assistants in the Retail Sector

    In this piece, Ed Bussey, CEO and founder, Quill, tells RetailTechNews about the rapid evolution of voice assistants and advises retailers on how to adapt their online content strategies for the new world of ‘conversational commerce’.   The hype around voice-driven [...]

  • Prime Membership Numbers Announced; USPS Could Make Amazon Suffer

    RetailTechNews’ weekly Amazon Watch brings you some of the company’s biggest moves from the past seven days, analysing how the giant is revolutionising the retail space. In this week’s edition: Prime Membership Numbers Announced; USPS Could Make Amazon Suffer; and [...]

  • Retail Technology Driving Change: Q&A with Sainsbury's-Argos

    M&A is a massive part of today’s retail landscape; and in the UK this hasn’t got much bigger than Sainsbury’s 2016 takeover of Argos’ parent company Home Retail Group. RetailTechNews caught up with George Goley, CTO, Sainsbury’s-Argos recently at FUTR2020, [...]

  • Weekly Focus: Marketers Have More Options as Growing E-Commerce Expands SEA Digital Ecosystem

    This week, the spotlight is on marketers and the need for them to work within Southeast Asia's expanding digital ecosystem, the growth of which is fuelled by Chinese investors and increasing use of e-commerce platforms and mobile payments. China's tech giants [...]

  • Leveraging Opportunities in a Changing Retail Landscape: Q&A with Accenture

    The pace of change in retail is continuing to gather relentless momentum. RetailTechNews spoke to John Zealley (pictured below), senior managing director and industry lead, consumer goods and services, Accenture, during FUTR2020 to outline some of the biggest changes in retail and what retailers [...]

  • Amazon Taking on Venmo; A Tech Firm or a Retail Firm?

    RetailTechNews’ weekly Amazon Watch brings you some of the company’s biggest moves from the past seven days, analysing how the giant is revolutionising the retail space. In this week’s edition: Amazon Taking on Venmo; A tech firm or a retail [...]

  • Trump vs Amazon; Game of Mergers; Amazon to Rival Walmart’s Flipkart Bid

    RetailTechNews’ weekly Amazon Watch brings you some of the company’s biggest moves from the past seven days, analysing how the giant is revolutionising the retail space. In this week’s edition: Trump vs Amazon; Game of mergers; and Amazon to rival [...]

  • Understanding Your Customer Through Data: Q&A with Salesforce

    Despite the fact that we are producing more data than ever before, using this data to engage customers and drive sales is an ongoing challenge for retailers. In this Q&A with RetailTechNews, Chris Wood, vice president, UK retail, Salesforce, discusses [...]

  • How Brands Can Compete with Amazon’s Incredible Data Value Exchange

    Amazon has reported tremendous growth in ad sales business and has huge ambitions for it. It wants to use all the data it’s collecting through both advertising and commerce customer transactions to inform a more personalised and more effective customer [...]

  • Weekly Focus: China Online Retail to Hit Trillion-Dollar Milestone

    This week, the spotlight is on China, where the online retail market is expected to be the first worldwide to hit USD$1tn (£721.79bn) in sales this year. This would be ahead of a previous forecast by Forrester, which projected the [...]